[4279A] Cloud Engineer (Intune Device Management)

Clearance: NATO Secret
Location: Remote
Start: ASAP

Practical Arrangements:
The contractor will be required to work primarily remote as part of this engagement but may be required to travel, not exceeding 1 week per month, to other NCI Agency locations as part of his role e.g. Brussels and The Hague

OVERVIEW:
Supporting NATO throughout all its geographical locations, the NCI Agency is looking for a Cloud Engineer (Intune Device Management), joining the journey of NATO’s modernisation of IT services, through leveraging the public cloud (Microsoft Azure, M365 and Amazon AWS), delivering managed, protected, security-centric and reliable IT Services

QUALIFICATIONS

1) Device Management Policies:
a. Configure and manage comprehensive device management policies using Microsoft Intune.
b. Ensure device and data security across the organization.

2) Application Deployment:
a. Oversee the deployment and management of applications and software updates through Intune.
b. Ensure devices remain secure, up-to-date, and performant.

3) Conditional Access Policies:
a. Implement and manage conditional access policies and device compliance settings.
b. Protect sensitive organizational resources based on user and device risk levels.

4) Troubleshooting and Support:
a. Provide expert troubleshooting and technical support for device enrolment, configuration, and management issues.
b. Ensure a seamless user experience.

5) Device Health Monitoring:
a. Regularly monitor the health and security posture of managed devices.
b. Proactively address vulnerabilities and compliance deviations.

6) Automation and Scripting:
a. Develop and maintain automation scripts and tools to streamline Intune management processes.
b. Enhance operational efficiency.

7) Device Lifecycle Management:
a. Collaborate with hardware vendors and procurement teams to manage the lifecycle of corporate-owned devices.
b. Oversee the acquisition, management, and retirement of devices.

8) App Protection Policies:
a. Configure and enforce Intune app protection policies to secure corporate data on both company-owned and personal (BYOD) devices.
b. Ensure data protection and compliance.

9) Reporting and Analysis:
a. Generate and analyze reports on device compliance, usage, and management activities

10) Security and Compliance Knowledge:
a. Understanding of security best practices and compliance requirements related to Intune Device Management and Operations.
b. Experience conducting audits and ensuring adherence to regulatory standards.

11) Communication and Collaboration:
a. Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users.
b. Ability to document processes clearly and provide training on IAM tools and practices.

12) Organizational Skills:
a. Strong organizational skills to manage multiple tasks and priorities effectively.
b. Attention to detail in managing M365 environment and the Microsoft Intune Platform.

Others:
a. The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
b. Full proficiency in the English language. French language proficiency is of advantage.
c. The candidate must have the nationality of one of the NATO nations.
d. The candidate must possess a NATO Se#cret Se#curity Clearance or national equivalent.

Payment Milestones: Upon completion of each fourth sprint and at the end of the work.